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Track your order

Enter your order reference and the phone number or email you used at checkout. You can also send us the reference on WhatsApp and we will tell you exactly where your order is.

The stages an order passes through

This is the sequence every order follows.

  1. Order confirmed

    We have your order and have agreed it with you.

  2. Processing

    The bat is being picked and checked. Anything made to order is prepared at this stage.

  3. Packed

    Packed with toe protection and a cover, ready for the courier.

  4. Shipped

    Handed to the courier. This is when we record the courier, the tracking number and the slip against your order.

  5. Out for delivery

    With the delivery rider for the final leg.

  6. Delivered

    Signed for at the delivery address.

Start here

Message us with your order reference and we will take it from there.